FAQ

Grouped Questions for Every Page

This page brings together the questions already specified across the homepage, rental guide, bridal page, destination weddings, studio rental, collections, pricing, contact, and future editorial content.

Bridal jewellery FAQ support image
Jewellery detail at House of Kanya
Content Ecosystem

Homepage, rental guide, bridal, destination, studio, collections, pricing, contact, and editorial topics.

Homepage FAQ

Core questions visitors ask first

These are the homepage questions that quickly explain how House of Kanya works before a visitor moves deeper into the site.

How does bridal jewellery rental work?+

Start with a consultation or studio visit, shortlist pieces, confirm booking with a 100% refundable security deposit, use the jewellery for the agreed rental period, then return it in agreed condition for refund processing.

Is the security deposit refundable?+

Yes. The security deposit is 100% refundable when jewellery is returned in agreed condition.

Can I visit your Gurugram studio before booking?+

Yes. Customers can book an appointment to view and try pieces in person. Visits are by appointment. WhatsApp us to schedule.

How far in advance should I book?+

We recommend booking 4-6 weeks before the wedding, especially during peak season from October-March.

Do you provide jewellery for destination weddings?+

Yes. Destination wedding rental options are available across India with 5-7 day timelines, longer on request.

Can family members also rent jewellery?+

Yes. We style brides, sisters, mothers, bridesmaids, and close family members.

Rental Guide FAQ

Detailed process and policy questions

These questions expand naturally into the dedicated rental guide page and cover the operational side of booking.

How does the rental process work?+

Browse pieces online or in studio, confirm your selection, reserve it with a refundable deposit, complete the ID step, use the jewellery for the agreed rental period, and return it in agreed condition for refund processing.

What documents do I need?+

Valid government-issued ID is required. For NRI or destination bookings, Aadhaar of a local contact in India is mandatory.

How is the security deposit calculated?+

The security deposit is tied to the pieces you reserve and is confirmed at booking.

When will my deposit be refunded?+

Within 3-5 business days of return, once the jewellery is checked in agreed condition.

What happens if jewellery is damaged?+

Security deposit will be deducted as per damage assessment. We assess fairly and work with you on resolution.

Can I extend my rental period?+

Let us know in advance - extensions may be possible.

What happens if I return the jewellery late?+

₹1,000 per day fine. Let us know in advance - extensions may be possible.

Can I cancel my booking?+

Change-of-mind requests before pickup can be handled before the jewellery leaves the studio.

Can someone else collect my jewellery?+

Yes. The person collecting the jewellery must provide their ID.

How should I care for rented jewellery?+

Handle the jewellery carefully, keep every piece secure, and return it in agreed condition.

Do you deliver outside Gurugram?+

Studio pickup is standard. Destination wedding deliveries can be arranged depending on the booking.

Can I reserve jewellery in advance?+

Yes. We recommend reserving 4-6 weeks in advance, especially in October-March.

Bridal Jewellery Rental FAQ

The four primary bridal booking questions

These are the four questions already identified as the highest-priority support content for the bridal landing page.

How is my deposit refunded?+

Your refund is processed within 3-5 business days of return when the jewellery comes back in agreed condition.

What ID is required?+

Valid government-issued ID is required. For NRI destination weddings, Aadhaar of a local contact in India is mandatory.

Can I see the jewellery before booking?+

Yes. Visit our Gurugram studio by appointment or start with a WhatsApp consultation.

When should I book my bridal jewellery?+

4-6 weeks before the wedding is recommended.

Studio Rental FAQ

Questions from creators and collaborative teams

These support the creator audience, including photographers, makeup artists, stylists, brands, and campaign teams.

Who can rent the studio?+

Makeup artists, photographers, stylists, content creators, and fashion brands.

What is included in the studio rental?+

Access to premium artificial jewellery, mix-and-match selection, cleaned and packed pieces, and styling support by request.

Is jewellery included?+

Yes. Studio rental is built around jewellery access for shoots, editorials, and campaigns.

Can I book the studio for two days?+

Yes. Daily and multi-day bookings can be discussed based on availability.

Is the studio suitable for bridal shoots?+

Yes. Bridal sets, chokers, earrings, and statement pieces are available for bridal-focused shoots.

Can makeup artists and photographers book together?+

Yes. Collaborative creator bookings can be planned together.

Destination Wedding FAQ

India-wide destination planning questions

These questions support brides and families managing longer timelines, logistics, and multi-event planning outside Delhi NCR.

Do you offer jewellery rentals for destination weddings?+

Yes. Destination wedding rentals are available across India.

How long can I keep the jewellery?+

Destination rentals are typically 5-7 days, longer on request.

Can multiple family members rent together?+

Yes. Group styling support is available for family functions and coordinated looks.

How do I travel safely with rented jewellery?+

We plan secure packaging and destination timelines so the jewellery reaches you ready to wear.

What if my wedding schedule changes?+

Tell us as soon as possible so timelines and logistics can be reviewed around your booking.

Collections FAQ

Questions for browsing and reserving pieces

These support visitors who are comparing categories and trying to understand how availability and selection work.

How often do new collections arrive?+

Images are updated weekly as new pieces are photographed.

Can I reserve a specific jewellery set?+

Yes. Specific pieces can be reserved at booking, subject to availability.

Can I mix pieces from different collections?+

Yes. Mix-and-match planning is available across categories.

Are all collections available in-store?+

Visit our Gurugram studio to see the full range.

About House of Kanya

Trust and brand-background questions

These questions support trust, founder context, and the broader scope of who House of Kanya serves.

Why was House of Kanya started?+

House of Kanya was started with a simple belief: every woman celebrating a milestone deserves extraordinary jewellery without the need to own it forever.

Who curates the jewellery?+

The jewellery is curated through sister-led styling at House of Kanya.

Where is House of Kanya located?+

Shop no 104, Basement, near BANK OF INDIA, Sector 40, Gurugram, Haryana 122002.

Do you work only with brides?+

No. We also style families, destination wedding groups, and creative professionals.

Pricing FAQ

Questions about rates, deposits, and custom quotes

These are the questions visitors ask when comparing plans and understanding what is included.

What's included in the rental price?+

Rental pricing covers the selected pieces, professional cleaning and packaging, and styling support where applicable.

Is the deposit included in the rental price?+

No. The security deposit is separate from the rental price and is 100% refundable when jewellery is returned in agreed condition.

Are there any hidden charges?+

No hidden charges. Late return and damage policies are shared clearly in advance.

Do destination weddings have different pricing?+

Yes. Destination wedding pricing starts from ₹14,999 and varies by timeline and requirement.

Can I customise a bridal package?+

Yes. Custom quotes are available for specific pieces, multi-event needs, and family groups.

Contact / Visit FAQ

Questions before visiting the studio

These questions help first-time visitors plan their appointment and choose the right contact method.

Where is your studio?+

Shop no 104, Basement, near BANK OF INDIA, Sector 40, Gurugram, Haryana 122002.

Do I need an appointment?+

Yes. By appointment.

What are your opening hours?+

By appointment.

How can I contact you?+

Call or WhatsApp 096671 13369. You can also email info.houseofkanya@gmail.com.

Is parking available?+

Please confirm parking details when you schedule your appointment.

Editorial / SEO Questions

Future informational topics we can expand into guides

Still Have Questions?

Still Have Questions?

WhatsApp us. We typically respond within hours.